Order tracking
Where's my order?
Enter the tracking number from your shipping confirmation email to see exactly where your parcel is.
Your tracking number is in the shipping confirmation email we send when your order leaves our warehouse.
How your order travels
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Order placedYou'll receive an order confirmation by email right away.
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Checked & packed with careWe check your items and pack them in protective packaging — plus your free gift.1–2 business days
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Shipped — tracking sentOnce your parcel leaves, we email you the carrier and your tracking number.
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DeliveredTime to open your pulls!Usually 3–7 business days after ordering
Good to know
- Where's my tracking number?It's in the shipping confirmation email we send when your order ships. Check your spam or promotions folder too.
- My tracking hasn't updatedCarriers can take 24–48 hours to show the first scan after your parcel is collected.
- Have an account?You can see all your orders in your account.
Something not right?
Tracking not updating for several days, a wrong address or a delivery problem? Send us your order number and we'll look into it with the carrier.
Contact us →